Troubleshooting
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Troubleshooting Guide

Fix training and quality issues

Experiencing issues with model training or generation quality? This comprehensive guide will help you diagnose problems, implement fixes, and prevent future issues for optimal AI model performance.

Training Issues

Training Takes Too Long

Medium Priority

Symptoms

  • Training running for over 2 hours
  • Status stuck on 'Processing'
  • No progress updates

Common Causes

  • Very high resolution training photos (over 4K)
  • Large number of training photos (25+)
  • Complex facial features requiring more processing
  • Server load during peak usage times

Solutions

Wait Patiently
Easy

Quality training takes time - most complete within 30-60 minutes

Check System Status
Easy

Verify there are no system-wide issues affecting training

Reduce Photo Resolution
Medium

For future training, resize photos to 1024-2048px maximum

Prevention

Use recommended photo sizes and quantities (15-20 photos at 1024-2048px)

Training Fails to Complete

High Priority

Symptoms

  • Training status shows 'Failed'
  • Error message in training history
  • No model created

Common Causes

  • Poor quality or corrupted training photos
  • Inconsistent subjects across photos (multiple people)
  • All photos too similar (same angle, lighting, background)
  • Photos with heavy filters or editing
  • Insufficient number of photos (less than 10)

Solutions

Review Photo Quality
Easy

Check each photo for clarity, proper lighting, and single subject

Increase Photo Variety
Medium

Add photos with different angles, expressions, and backgrounds

Remove Problem Photos
Easy

Delete blurry, filtered, or group photos from training set

Start Fresh Training
Medium

Create new training with improved photo selection

Prevention

Follow photo guidelines strictly - quality over quantity always

Model Doesn't Recognize Features

High Priority

Symptoms

  • Generated images don't look like you
  • Model seems to ignore trigger word
  • Results look generic

Common Causes

  • Training photos had poor facial visibility
  • Inconsistent lighting across training photos
  • Too few training photos for AI to learn patterns
  • Photos included multiple people or unclear subjects
  • Outdated photos that don't represent current appearance

Solutions

Retrain with Better Photos
Medium

Use 15-20 high-quality photos with clear facial visibility

Improve Prompt Technique
Easy

Place trigger word at beginning of prompts for stronger recognition

Test Different Scenarios
Easy

Try simple portrait prompts before complex scenes

Check Photo Diversity
Medium

Ensure training photos include various angles and expressions

Prevention

Use recent, high-quality photos with excellent facial visibility and variety

Training Gets Stuck

Medium Priority

Symptoms

  • Status shows 'Training' for hours
  • No progress or updates
  • Same status for extended period

Common Causes

  • System processing queue backup
  • Complex photo analysis taking longer than usual
  • Network connectivity issues during upload
  • Temporary server performance issues

Solutions

Wait and Monitor
Easy

Check back in 30 minutes - training often resumes automatically

Contact Support
Easy

If stuck for over 2 hours, reach out for assistance

Check Network Connection
Easy

Ensure stable internet connection throughout training

Prevention

Train during off-peak hours for faster processing

Quality Issues

Inconsistent Results

Model works well with some prompts but poorly with others

Medium

Diagnosis Steps

  • 1
    Check if issues occur with specific styles or scenarios
  • 2
    Test with simple portrait prompts vs complex scenes
  • 3
    Note if certain prompt structures work better
  • 4
    Compare results with different trigger word placements

Recommended Fixes

  • Use trigger word at the beginning of prompts
  • Simplify prompts that aren't working well
  • Test different prompt structures systematically
  • Focus on scenarios similar to your training photos

Model Only Works in Limited Styles

Generated content looks good in some styles but fails in others

Medium

Diagnosis Steps

  • 1
    Identify which styles work well vs poorly
  • 2
    Check if training photos had consistent style/lighting
  • 3
    Test range from realistic to artistic prompts
  • 4
    Note any patterns in successful generations

Recommended Fixes

  • Gradually expand to new styles from what works
  • Use style transfer techniques cautiously
  • Combine working elements with new style directions
  • Consider retraining with more diverse photos

Low Quality Generations

All generated content appears blurry, distorted, or low resolution

High

Diagnosis Steps

  • 1
    Check if issue affects all prompts or specific types
  • 2
    Test both normal and HD quality modes
  • 3
    Compare with other users' models if available
  • 4
    Review original training photo quality

Recommended Fixes

  • Always use HD quality mode for final results
  • Retrain with higher resolution photos
  • Ensure training photos were sharp and clear
  • Add quality-enhancing terms to prompts

Common Usage Problems

Trigger Word Not Working

Symptoms

  • • Model doesn't seem to recognize trigger word
  • • Generic results despite using trigger

Troubleshooting Steps

  • Verify you're using the exact trigger word (case-sensitive)
  • Place trigger word at the beginning of your prompt
  • Don't modify or combine the trigger word
  • Use trigger word only 1-2 times per prompt

Solution

Copy trigger word directly from model details to ensure accuracy

Can't Find My Model

Symptoms

  • • Model not appearing in dropdown
  • • Training shows complete but model missing

Troubleshooting Steps

  • Check that training status shows 'Completed'
  • Look in both private and public model sections
  • Refresh the page or clear browser cache
  • Verify you're logged into the correct account

Solution

Wait a few minutes after completion notification, then refresh the page

Model Performance Degraded

Symptoms

  • • Model worked well initially but quality decreased
  • • Recent generations worse than earlier ones

Troubleshooting Steps

  • Check if you've changed prompting style or techniques
  • Verify you're still using the same trigger word
  • Test with previously successful prompts
  • Compare recent vs older generation settings

Solution

Return to proven prompt structures and generation settings that worked before

Diagnostic Checklist

Training Quality

Used 15+ high-quality photos
All photos showed clear facial visibility
Included variety in angles and expressions
Used consistent, good lighting
Single person in all training photos
Recent photos (within 1-2 years)

Technical Setup

Training completed successfully
Received completion email notification
Model appears in account dashboard
Trigger word is known and saved
Using correct model selection
Stable internet during training

Usage Technique

Using exact trigger word as provided
Placing trigger word at prompt beginning
Not modifying or combining trigger word
Testing simple prompts before complex ones
Using appropriate quality settings
Checking results across different scenarios

Prevention Strategies

Photo Preparation

Prevent most training issues with proper photo selection

1

Review photo guidelines before selecting images

2

Test photo quality by viewing at full resolution

3

Ensure consistent subject across all photos

4

Include variety in angles, expressions, and settings

5

Remove any questionable or low-quality photos

Training Setup

Configure training parameters for optimal results

1

Use descriptive but not overly long model names

2

Keep default parameters unless experienced

3

Double-check photo uploads before starting

4

Ensure stable internet connection during training

5

Plan training during off-peak hours if possible

Usage Best Practices

Maximize model performance through proper usage

1

Save trigger word immediately upon training completion

2

Start with simple portrait prompts to test model

3

Build complexity gradually based on what works

4

Use quality mode appropriate for your needs

5

Document successful prompt patterns for reuse

Getting Additional Help

Email Support

Direct assistance for training failures and technical issues

When to Use:

Training failures, billing issues, account problems

Response Time:

24-48 hours

Community Guidelines

Best practices and tips from successful model creators

When to Use:

Learning optimization techniques and advanced strategies

Response Time:

Self-service

Photo Guidelines Review

Detailed requirements for successful training photos

When to Use:

Before starting new training or troubleshooting quality

Response Time:

Self-service

System Status

Check for known issues affecting training or generation

When to Use:

When experiencing widespread issues or delays

Response Time:

Real-time

Need More Help?

Having trouble with your trained models? Get additional support or learn more about model training best practices.